PRIVACY POLICY
Privacy Notice
By continuing to use our website and services, you confirm your agreement to our commitments and changes.
Data privacy is of paramount importance to House of Real Hair, and we are dedicated to being transparent and open in how we handle your personal data. To achieve this, we have established a policy that outlines the processing and protection of your personal data.
What Information Do We Collect?
We collect information from you when you place an order. When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, phone number, or credit card information. However, you are welcome to visit our site anonymously.
How Do We Use Your Data?
Any information we collect from you may be used for the following purposes:
Personalizing your experience: Your information helps us provide responses that cater to your individual preferences.
Enhancing our website: We are continually working to improve our website based on the information and feedback we receive from you.
Improving customer service: Your information assists us in responding more effectively to your customer service requests and support needs.
Processing transactions: Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company without your explicit consent. Its sole purpose is to deliver the product or service you have purchased.
Sending periodic emails: The email address provided for order processing will only be used to send you information and updates related to your order.
How Do We Protect Your Information?
We employ a range of security measures to safeguard your personal information when you place an order. We use a secure server, and all sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology. This information is then encrypted into our Payment Gateway provider’s database, accessible only to those with special access rights, and is required to remain confidential. After a transaction, your private information (credit card details, social security numbers, financials, etc.) will not be stored on our servers.
Do We Use Cookies?
Yes, we do use cookies, which are small files transferred to your computer’s hard drive via your web browser. These files enable our website to recognize your browser, capture and remember certain information. We use cookies to enhance your shopping experience, remember your preferences for future visits, and compile data about site traffic and interactions to improve the site’s functionality.
We may collaborate with third-party service providers to better understand our site visitors. These providers are not permitted to use the information collected on our behalf for any purpose except to help us improve our business. You have the option to configure your computer to notify you when a cookie is being sent or to disable all cookies through your browser settings. However, please note that turning off cookies may result in some of our services not functioning correctly. You can still place orders via telephone or by contacting customer service.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or disclose your personally identifiable information to external parties. This excludes trusted third parties who support us in website operations, business management, or servicing you, provided they agree to maintain this information in confidence. We may release your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.
Third-Party Links
At our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Consequently, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we are committed to protecting the integrity of our site and welcome feedback about these linked sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect information from anyone under 13 years of age. Our website, products, and services are intended for individuals who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy exclusively pertains to information collected through our website and does not apply to information collected offline.
Your Consent By using our site, you consent to our Privacy Policy.
Changes to Our Privacy Policy
If we decide to modify our privacy policy, we will post the changes on this page and update the Privacy Policy modification date below. This policy was last modified in December 2018.
Contacting Us
If you have any questions regarding this privacy policy, please contact us using the information below: