Shipping Instructions for Hair Extensions
House of Real Hair products are shipped from our flagship store located in Spring, Texas.
For orders of hair products placed before 2 pm (Monday through Friday) that are in stock, they will be shipped the same day. Orders submitted after 2 pm will be shipped on the next business day. As for Lace Wigs and wholesale orders, they are typically shipped within 5-10 business days after we receive your payment. In the event that the specific hair you’ve ordered is out of stock, we will promptly inform you.
Please be aware that business days do not include Saturday, Sunday, or Official Holidays.
We offer domestic shipping for a flat rate fee of $25 from 1-10 bundles, with international shipping options available. As soon as your order ships, you will receive a confirmation email containing the tracking link.
To avoid processing delays, please ensure that your shipping and billing information is accurate and complete before checking out. Inaccurate or incomplete addresses may result in delays.
All packages require a signature upon delivery. We recommend providing a shipping address where you or someone else will be available to accept the package.
Tracking Orders:
You will receive a confirmation email when your order is processed, sent to the email address provided during checkout. A second email notification will follow once your order has been shipped. This email will include your tracking number and a link to monitor your shipment’s status during its journey.
If you encounter any issues with your tracking number or package delivery, we recommend contacting the courier directly before reaching out to us. In the event of any concerns, please contact House of Real Hair after the estimated delivery time has passed.
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